Right of withdrawal

4i Services provides the right of withdrawal from our contract up to 14 days after receipt of the products, in the case that they don't agree with the expectations of the client, always provided that they are in perfect conditions, they are returned in the original packaging and the return has been announced in advance to our office by email (customer-service@4i-services.de). As soon as the product arrives at 4i Services and it's perfekt condition has been confirmed, 4i Services will transfer the purchase value reduced by the delivery costs in the same way as the purchase has been performed: credit card, PAYPAL or Bank Transfer.

In case the products arrive at the client in a damaged condition or they don't conform to the order, 4i Services will pay the cost for sending them return (from a country of the European Community only) and deliver the correct/perfect products.

For safety reasons, the delivered package should be opened in presence of the hauler and the damages should be indicated on the return form which is added to every package.